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Trading Terms
You can trade Forex around the clock, 5 days a week from 02:30 GMT+4:30 on Monday to 02:29:59 GMT+4:30 on Saturday. The Forex market is open 24 hours a day. Although there aren’t necessarily any trading sessions, like with stock exchanges, banks in different parts of the world have different trading hours.
Here’s the formula you’ll need to calculate the value of one pip: OnePointValue = (Contract × (Price + OnePoint) ) – (Contract × Price)
  • OnePointValue: the value of a pip expressed in the quote currency
  • Contract: the size of the contract in the base currency
  • Price: the price of the currency pair
  • OnePoint: the minimum price change for the trading instrument (one pip)
  • Quote Currency: the second currency in a currency quote
    1. For EURUSD, the quote currency is USD.
    2. For GBPCHF, the quote currency is CHF.
    3. For EURGBP, the quote currency is GBP.
    4. Example: Let’s calculate the value of one pip on GBPCHF in USD.
  • Contract Size (in lots): 1.43
  • Trading Instrument: GBPCHF
  • GBPCHF Rate: 2.3533
  • Contract Size (in base currency): 143,000 GBP
  • USDCHF Rate: 1.1659 (we need this quote to convert the pip value into USD)

Now we’ll do the math:

  1. OnePointValue = (143,000 × (2.3533 + 0.0001) ) – (143,000 × 2.3533) = 336536.2 – 336521.9 = 14.3 CHF
  2. A quick note: If USD is the quote currency in the quote we are using to convert the value of one pip to USD (for example when converting the pip value in pounds to dollars with the GBPUSD rate) we will need to multiply the pip value in the quote currency by the exchange rate in the quote we are using to make the conversion to dollars (Pip Value in Pounds × GBPUSD Rate = Pip Value in USD). In this example, since USD is the base currency in USDCHF, we need to divide the pip value in Swiss Francs by the rate for USDCHF:
  3. OnePointValue = 14.3 CHF / 1.1659 = 12.27 USD So, for our example, we can say one pip is worth 12.27 USD.
Our demo accounts will only expire if you haven’t made a trade in the last 14 days.
There is no limit on the number of demo accounts you can open with us. If one of your demo accounts has expired, you may simply open a new one.
You can’t change the denomination of your account, but you’re more than welcome to open another account denominated in a different currency. Then you can simply transfer funds from your old account to your new one.
Use one of the following formulas:
  • For Buy Positions: Profit/Loss = (Contract × ClosePrice) – (Contract × OpenPrice)
  • For Sell Positions: Profit/Loss = (Contract × OpenPrice) – (Contract × ClosePrice)
    1. Profit/Loss the profits/losses on the position expressed in the quote currency
    2. Contract: the size of the contract in the base currency
    3. ClosePrice: the rate when the position is closed
    4. OpenPrice: the rate when the position is opened
In Forex, when you keep a position open through the end of the trading day, you will either be paid or charged interest on that position, depending on the underlying interest rates of the two currencies in the pair. In the examples below, we’ll show you how to calculate the amount that will be credited or charged, factoring in only the interest rates and the broker’s commission, but in reality, the “storage” for holding a position overnight may depend on a variety of factors:
  • The current interest rates in the two countries
  • The price movement of the currency pair
  • The behavior of the forward market
  • The dealer’s expectations
  • The swap points of the broker’s counterparty
You probably don’t have enough funds available to open the position. You can use this formula to calculate the amount you need to open a position (in the base currency):
Margin = Contract / Leverage
  • Margin: the amount you need to open a position
  • Base Currency: the first currency listed in the currency pair
    1. In EURUSD, the base currency is EUR.
    2. In USDJPY, the base currency is USD.
    3. In GBPJPY, the base currency is GBP.
  • Contract: the size of the contract, in units of the base currency (1 lot = 100,000 units of the base currency, 0.1 lots = 10,000 units, etc.)
  • Leverage: the leverage applied to the position
    1. For 1:500 leverage, plug “500” into the formula.
    2. For 1:100 leverage, plug “100” into the formula.

After calculating the margin in the base currency, you will need to convert this amount into the denomination of the account, using the exchange rate at the time the position is opened.

ECN (Electronic Communications Network) is a network which carries the Buy and Sell orders of financial instruments for retail clients, banks and brokers alike. One of main arguments for using ECN is that client orders are displayed directly to the market place without any interference from a broker.
Trading Platforms
Here are some possible reasons:
  • You have no internet connection.
  • you use a proxy server or local network to connect to the internet and port 443 is blocked.
  • Your computer’s firewall program or antivirus software is blocking port 443.
  • You have an outdated version of MetaTrader.
Here are some possible reasons:
  • The login you entered is not correct.
    MetaTrader logins contain numbers only. Your login should have been sent to your registered email address following registration.
  • The password you entered is not correct.
    Your MetaTrader password should be at least eight characters in length and contain numbers as well as upper and lower-case letters of the Latin alphabet. It is case-sensitive. To avoid making any mistakes, you can simply copy and paste the password from the email you were sent following registration.
  • You didn’t select the correct server.
    Make sure that you choose the server that corresponds to the range of numbers that your account falls in.
    If you downloaded the MetaTrader 5 platform from a different site, your server will not appear in the list. In this case you need to download the latest version of MetaTrader 5 from our site. You may also simply manually enter the IP address of the server you need.
  • The account no longer exists.
    Live accounts will be deleted if they have not been activated within 30 days of being opened. To activate a live account, you will need to meet the minimum deposit requirement for your account type. MetaTrader 4 and MetaTrader 5 demo accounts will expire if they have not been logged into for 14 days.
The message “Trade context is busy” appears when an attempt to make a transaction is unsuccessful. This may happen, for example, when a client places a second order before receiving the results of the first one. The cause is commonly a temporary loss of connection to the server. When you lose your connection, the order will be placed in your client order queue. While the order has yet to be filled, any attempt to make another transaction will be met with the message above.
A “Trailing Stop” applies a special algorithm to a Stop Loss order. When a Trailing Stop is placed, the level of the Stop Loss will change along with price movement. If you open a Buy position, and the price of the instrument increases by a certain number of points, with a Trailing Stop, the level of the Stop Loss will increase as well. If you open a Sell position and the price of the instrument falls, a Trailing Stop order will cause the level of the stop order to decrease as well. Generally speaking, a Trailing Stop causes the level of the Stop Loss to trail the price level.
The password for your Demo Account is sent to your email and is displayed during the registration process. It is also contained in a message which you can find in your MetaTrader inbox (“Terminal” — “Inbox”).
The password for your Demo Account is sent to your email and is displayed during the registration process. It is also contained in a message which you can find in your MetaTrader inbox (“Terminal” — “Inbox”).
  • Balance: Total financial result of all completed trading and non-trading transactions (deposits, withdrawals) on the trading account at the time the report is generated.
  • Credit Facility: Available credit.
  • Floating P/L: Total floating profits and losses on all transactions open on a client’s account at the time the report is generated.
  • Equity: The equity level at the moment the statement was generated (Balance + Credit + Floating profit – Floating loss).
  • Free Margin: Funds available to open a new position at the time the report is generated (Free Margin = Equity – Margin).
  • Margin: Total margin for all open transactions at the time the report is generated.
  • Margin Level: Ratio of Equity to Margin expressed as a percentage.What You’ll Find in Your Detailed Report (in addition to the information found in regular trading reports):
  • Total Profit Amount of profitable trades in monetary units.
  • Total Loss Amount of losing trades in monetary units.
  • Gross Profit: The total amount of profits earned on profit-earning positions over the reporting period.
  • Profit Factor: A measure of your return; a coefficient showing the ratio of “Gross Profit” to “Gross Loss”.
  • Expected Payoff: Expected profit resulting from gross profit for the amount of trades.
  • Absolute Drawdown: Drawdown from the initial account balance; how much the balance has decreased in relation to the initial deposit.
  • Maximal Drawdown: The largest drop from a peak to a trough during a certain time period (expressed as a monetary value). It may be higher than the “Absolute Drawdown” and show a loss even during a profit-earning period.
  • Relative Drawdown: Shows the “Maximum Drawdown” expressed as a percentage of initial deposit.
  • Total Trades: The total number of trades placed on the trading account.
  • Short Positions (Win%): The number of short positions closed during the period (the percentage of short positions which earned a profit is shown in parentheses).
  • Long Positions (Win%): The number of long positions closed during the period (the percentage of long positions which earned a profit is shown in parentheses).
  • Profit Trades (% of Total): The total number of profit-earning trades during the period (the percentage out of the total number of trades is shown in parentheses).
  • Loss Trades (% of Total): The total number of loss-making trades during the period (the percentage out of the total number of trades is shown in parentheses).
  • Largest Profit Trade: The most earned on a single trade.
  • Largest Loss Trade: The most lost on a single trade.
  • Average Profit Trade: The average amount earned on transactions which earned a profit (Gross Profit / Profit Trades).
  • Average Loss Trade: The average amount lost on transactions which made a loss (Gross Loss / Loss Trades).
  • Maximum Consecutive Wins ($): The longest streak of consecutive profit-earning trades (the total profits earned on these trades is shown in parentheses).
  • Maximum Consecutive Losses ($): The longest streak of consecutive loss-making trades (the total losses earned on these trades is shown in parentheses).
  • Maximal Consecutive Profit (Count): The most earned on a trade during the streak of consecutive profit-earning trades (the number of trades in the streak is shown in parentheses).
  • Maximal Consecutive Loss (Count): The most lost on a trade during the streak of consecutive loss-making trades (the number of trades in the streak is shown in parentheses).
  • Average Consecutive Wins: The average number of consecutive profit-earning trades.
  • Average Consecutive Losses: The average number of consecutive loss-making transactions.
Here are some possible reasons:
  • Trading is closed due to a holiday. It may be that there is a national holiday somewhere that has altered the trading schedule for the instrument you have chosen. To check to see if this may be the case, you can find a schedule for the trading instrument in question in our “Contract Specifications”. Click “Choose Parameters”, then check “Trading Open” and “Trading Close”. Click “Ready”. In the table below, you will see a list of our trading instruments and the times the trading session for each opens and closes.
  • Trading was closed due to a force majeure. For more on this, see our regulatory documents.
  • A daily or monthly trade report is being complied. This occurs at 02:29:59 GMT+4:30 and lasts for only a few seconds. To avoid discrepancies when the report is being created, trading is momentarily disabled.

Your account has not yet been activated. To activate your account, fund it with at least the minimum deposit as specified in the “Trading Conditions”

To show all available instruments, right-click in the “Market Watch” window and select “Show All”. If you can’t find the “Market Watch” window, go to the “View” menu in the upper toolbar and select “Market Watch”.
To download a quote history (a list of the price of an instrument at different times) in MetaTrader5:
  • Increase the maximum number of bars in one day to 1,440 by going to the “Tools” menu in the upper toolbar, selecting “Options”, clicking the “Charts” tab, then entering “1,440” in the “Max bars in history” box. After doing this, one day in your Quote History will contain 1,440 M1 (one-minute) bars.
  • Go to to the “Tools” menu in the upper toolbar and select “History Center”. The quotes are downloaded automatically in MetaTrader 5.
  • Double-click to choose a trading instrument and timeframe. Click “Download”.
Try right-clicking in the “Account History” tab of the “Terminal” window and selecting “All History”.
The following are the most popular deposit and withdrawal options
  • Wire Transfer
  • VISA/Master
  • Skrill
  • Neteller